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Sales Tax Policy

How sales tax is calculated, collected, and when exemptions may apply to your purchase.

This Sales Tax Policy explains how Sea Containers USA calculates, collects, and remits sales tax on purchases made through our website and directly with our sales team, in accordance with applicable US federal and state tax laws.

1. Overview

In the United States, sales tax is administered at the state and local level. The rate that applies to your purchase β€” and whether tax applies at all β€” depends on your delivery location (state and county) and in some cases the type of product purchased. Sea Containers USA is registered to collect and remit sales tax in the states where we have nexus (a significant business presence). Where required, sales tax will be automatically calculated and added to your order at checkout or shown on your invoice.

2. How Sales Tax Is Calculated

Sales tax is calculated based on the delivery address you provide for your order, using the combined state and local rate applicable to that address. The tax amount is clearly shown as a separate line item on your invoice before payment is taken. We never hide tax charges β€” what you see on your invoice is exactly what you pay.

3. Tax Exempt Purchases

Certain customers and purchase types may qualify for a sales tax exemption under state law. Common exemptions include:

To claim an exemption, you must provide a valid and completed exemption certificate for the state of delivery before your invoice is issued. Tax exemptions cannot be applied retroactively after an invoice has been paid. If you believe your purchase qualifies, contact us before placing your order.

4. States Where We Collect Sales Tax

We are required to collect sales tax in states where Sea Containers USA has nexus. As we operate depots across the United States, this includes a growing number of states. The applicable rate will be shown on your quote and invoice. Contact our team if you have a specific question about tax applicability in your state.

5. Tax Invoices and Records

A formal tax invoice is issued for every order, showing the product price, delivery charges, sales tax amount, and total due. Please retain your invoice for your records. If you need a duplicate invoice for tax or accounting purposes, contact us and we will resend it.

6. Changes to Sales Tax Obligations

Sales tax laws in the US change regularly. We review and update our tax collection obligations continuously to remain compliant. The rate in effect at the time of your invoice will apply to your order.

7. Contact Us

Questions about sales tax or to submit a tax exemption certificate: Email: sales@seacontainersusa.com | Phone: 714-400-3293 | Monday – Friday, 8:00AM – 6:00PM.